1. Acceptance of Terms

Welcome to TapKii (“we,” “our,” “us”).
By accessing or using any part of the TapKii platform—including our website, booking tools, dashboards, mobile interface, and TapKii Academy—you agree to these Terms of Use.
If you do not agree, you must stop using the Platform immediately.

TapKii is owned and operated by TapKii Technologies / 2645953 Alberta Inc., Canada.

2. About TapKii

TapKii provides digital tools for self-employed individuals and small businesses, including:

  • Online booking systems

  • Customer management

  • Service dashboards

  • Payment integration

  • Digital forms

  • TapKii Academy training & certification system

TapKii is NOT an employer, agency, or service provider.
We do not hire technicians, freelancers, or instructors.
We only provide software.

3. User Eligibility

To use TapKii, you must:

  • Be at least 18 years old

  • Have legal capacity to enter a contract

  • Use the Platform in compliance with local laws

  • Provide accurate information for registration

We may refuse or terminate access at our discretion.

4. Account Responsibilities

When you create an account:

  • You must provide correct, updated information

  • You are responsible for safeguarding your password

  • You must notify us of unauthorized access

  • You agree not to share your account with other people

TapKii is not responsible for any loss resulting from improper account management.

5. Permitted Use of the Platform

You may use TapKii for:

  • Managing your self-employed services

  • Creating booking pages and accepting appointments

  • Managing customer information

  • Accessing training programs

  • Processing payments through supported gateways

  • Personal or business use in compliance with law

You may NOT use TapKii for:

  • Fraudulent or illegal activities

  • Sending spam or unsolicited messages

  • Attempting to hack, damage, or disrupt the system

  • Copying, modifying, or reverse-engineering the software

  • Misusing booking or customer data

  • Uploading harmful or copyrighted materials without permission

Violation may result in immediate termination.

6. Independent Contractor Status (For Providers)

If you are a service provider using TapKii, you acknowledge that:

  • You are an independent contractor, not an employee of TapKii

  • You are responsible for:

    • Your business, taxes, and licenses

    • Your service quality and safety

    • Customer interactions and disputes

    • Setting your own prices

    • Compliance with local regulations

TapKii is not liable for your actions or services.

7. Payment & Billing

TapKii offers free and paid subscription plans.
By subscribing, you agree to:

  • Pay all applicable fees

  • Allow auto-renewal unless canceled

  • Use legitimate payment methods

  • Understand that subscription fees are non-refundable, unless required by law

TapKii uses third-party payment processors like Stripe.
TapKii is not responsible for:

  • Failed payments

  • Chargebacks

  • Processing errors

  • Bank or card issues

8. Use of TapKii Academy

When you use TapKii Academy, you agree that:

  • Training content is for education only

  • Certification does not guarantee employment

  • TapKii is not responsible for licensing or regulation in your region

We may update, remove, or add courses without notice.

9. User Content

You may upload content such as:

  • Text

  • Images

  • Service information

  • Documents

  • Training submissions

  • Branding elements

You agree that:

  • You own the content or have permission to use it

  • Your content does not violate any law or copyright

  • TapKii is granted a license to store, display, and process your content to operate the platform

Unacceptable content may be removed without notice.

10. Data Protection & Privacy

Your use of the Platform is also governed by our Privacy Policy.
By using TapKii, you consent to our collection, storage, and processing of your information.

We take reasonable measures to protect your data but cannot guarantee absolute security.

11. Platform Availability

TapKii aims for uninterrupted service but does not guarantee:

  • No downtime

  • No errors or bugs

  • Continuous availability

We may suspend or limit access for:

  • Maintenance

  • Updates

  • Security reasons

  • System overload

  • Legal requirements

TapKii is not responsible for any resulting losses.

12. Third-Party Services

TapKii integrates with external services such as:

  • Stripe

  • SMS/email providers

  • Cloud hosting

  • Analytics tools

We are not responsible for failures, errors, or policies of third-party services.

13. Limitation of Liability

To the fullest extent permitted by law:

  • TapKii is provided “AS IS” and “AS AVAILABLE”, without warranties

  • TapKii is not liable for:

    • Provider misconduct

    • Customer actions

    • Service outcomes

    • Personal injury

    • Financial losses

    • Data loss

    • Technical failures

    • Payment issues

Users assume all risks associated with their use of the Platform.

14. Indemnification

You agree to indemnify and hold TapKii harmless from any claims, damages, or legal actions arising from:

  • Your use of the Platform

  • Your services or business activities

  • Your uploaded content

  • Your violation of these Terms

15. Termination

We may suspend or terminate accounts if you:

  • Violate the Terms

  • Engage in fraud

  • Harm TapKii or other users

  • Misuse the Platform

You may stop using TapKii at any time.
Subscription fees will not be refunded.

16. Changes to Terms

TapKii may update these Terms at any time.
We will update the “Last Updated” date and may notify users where appropriate.

Using TapKii after changes means you accept the new Terms.

17. Governing Law

For Canadian users → Governed by Alberta provincial law and Canadian federal law.
For U.S. users → Governed by applicable state and federal laws.
For all other regions → Your local laws apply.

Any disputes must be resolved in the applicable courts.

18. Contact Information

For questions or legal concerns, contact:

📧 hello@tapkii.com
🌐 https://tapkii.com